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February 14, 2024 Testimonials
3 minutes, 42 seconds Read

BookMyForex Customer Review: For Currency Exchange, by Dhruv Singh, a Bangalore-based Individual



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Customer Details

Customer Name: Dhruv Singh

City: Bangalore, India

Product Purchased from BookMyForex: Currency Notes

Imagine traveling abroad frequently for work and facing significant challenges when it comes to foreign currency exchange! That was the concern for Dhruv Singh, a frequent flyer who was introduced to BookMyForex by a close friend. The friend told Dhruv about BookMyForex having the best rates, asking him to give it a shot. Initially uncertain, Dhruv compared rates with local forex dealers and banks, only to discover that BookMyForex surpassed them all. Fast forward four years and Dhruv has been a loyal customer, using BookMyForex for hassle-free currency exchange services. Let’s delve into how BookMyForex has consistently been Dhruv’s preferred platform for both buying and selling foreign currency.

Things He Loved:

1. Dhruv loved the ease of booking foreign currency through BookMyForex’s user-friendly platform. The seamless process allowed him to effortlessly order currency notes for his international trip, saving valuable time and avoiding the hassle of visiting physical currency exchange offices.

2. BookMyForex’s commitment to timely and secure currency delivery added to Dhruv’s satisfaction. The convenience of receiving the ordered currency at his doorstep before the trip alleviated any concerns about last-minute arrangements.

3. The exchange rate offered by BookMyForex was a standout feature for Dhruv. Transparent and competitive rates convinced him to choose BookMyForex over other options in the market.

Things That Could Have Been Better:

When we asked Dhruv if there was anything that could be improved, he had nothing to complain about! He’s completely happy with the service and didn’t have a single thing to suggest for making the platform better. 

A Comprehensive Review of BookMyForex Card:

1. Buying Currency:

Dhruv couldn’t stop praising at how easy it was to book currency on BookMyForex. He recalled a time when he struggled at another online platform, spending hours trying to figure out the multiple steps of ordering currency. Later, he made the switch to BookMyForex and loved the straightforward booking process. With a few clicks, he swiftly ordered USD, leaving behind the complexities that frustrated him before. This hassle-free experience earned BookMyForex a stellar rating of 5 out of 5 in this category.

2. Currency Notes Delivery:

In the past, Dhruv faced a nerve-wracking situation when a different service delayed delivering his currency. Hence, getting the currency notes delivered on time was a big deal for Dhruv. He didn’t want any last-minute stress before his trip. Dhruv chose BookMyForex for its reputation, hoping for a different experience. BookMyForex delivered the dollars right to his doorstep the same day, and Dhruv loved it. He gave a solid 4.7 out of 5 for their reliable delivery.

3. Exchange Rate:

When Dhruv was checking out online to get dollars, BookMyForex’s rates immediately caught his eye. They weren’t just good; they were consistently better than others. Dhruv was surprised by the competitive rates and was pleased to be getting such an excellent deal. The commitment to always having rates that stood out earned BookMyForex a high rating of 4.5 out of 5 in this category. 

4. Selling Currency:

Following his trip, Dhruv found himself with some leftover USD. Converting them back to INR could have been a headache, but not with BookMyForex. According to Dhruv, the process of converting USD to INR wasn’t merely smooth; it was seamless as well. He expressed satisfaction with our prompt delivery of INR directly to his doorstep, highlighting BookMyForex’s dedication to simplifying the customer experience. This convenient selling process earned BookMyForex an impressive rating of 4.8 out of 5 in this particular category.

5. Customer Service Support:

Once, Dhruv faced a tiny issue with ordering foreign currency. Dhruv made a quick call, and the support team was responsive and super quick, making Dhruv a happy traveler. The concern got sorted out promptly, leaving Dhruv with a positive feeling about BookMyForex’s customer service support. For their quick help, Dhruv rated the customer support a solid 4.5 out of 5.

Overall Experience:

For Dhruv, BookMyForex’s Currency Exchange Services were not just about buying and selling foreign currency; it was a seamless and reliable experience from start to finish. The user-friendly platform, timely delivery of currency notes, competitive exchange rates, and proactive customer support collectively made BookMyForex his preferred choice and go-to platform for all things forex.

Disclaimer: The content in this blog is derived from the customer’s experience and review. The author has created the blog by taking into account the feedback provided by the customer.

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Book My Forex Pvt. Ltd., a MakeMyTrip group company, is a currency exchange service provider authorised by the Reserve Bank of India (RBI). | License number : FE.DEL.FFMC/ U070/2013 | Insurance is the subject matter of solicitation | IRDAI Registration No. CA0429 | IRDAI | Cheques are subject to realization.

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