This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
The domain name www.bookmyforex.com (hereinafter referred to as "Website") is owned by BookMyForex Private Limited, a company incorporated under the Companies Act, 1956 with its registered office at 662 - 664, JMD Megapolis, Sohna Road, Sector - 48, Gurgaon 122018, Haryana India (hereinafter referred to as BookMyForex or BMF). Both terms,BookMyForex and BMF, are an integral part of BookMyForex Pvt. Ltd business and are protected under the intellectual property rights law of India. BMF and BookMyForex form part of the logo of the Website and business operated by BookMyForex Pvt. Ltd. Infringement of any right, accrued to BookMyForex qua our intellectual property, shall be subject of prosecution, for which you are hereby deemed to be notified.
Use of the Website is available only to persons who can form legally binding contracts under The Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including but not limited to minors, un-discharged insolvents etc. are not eligible to use the Website. If You are a minor i.e. under the age of 18 years, You shall not be eligible to be a User of the Website and shall not transact on or use the Website. As a minor if You wish to use or transact on the Website, such use or transaction may be made by Your legal guardian or parents on the Website. BookMyForex reserves the right to refuse to provide You with access to the Website if it is brought to our notice or if it is discovered that You are under the age of 18 years.
When You use the Website or send emails or other data, information or communication to us, You agree and understand that You are communicating with Us through electronic records and You consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with You by email or by such other mode of communication, electronic or otherwise.
BookMyForex is not and cannot control in any manner the actual transaction (The stage of the final execution of the confirmed transaction, wherein the channel partner physically or digitally hands over the forex/currency as confirmed to the user in the order shall be termed as â€˜actual transactionâ€™.) between the Website's Users and its channel partners(The Banks and other financial institutions, which are registered with the RBI for the purpose of foreign exchange and are further associated with BookMyForex for facilitation of transactions qua foreign exchange products for the user shall be referred to as â€˜channel partnersâ€™ herein, this term shall also include the foreign exchange branch of BookMyForex registered with the RBI.).
BookMyForex is not responsible for any non-performance or breach of any contract entered into between the users and our channel partners. BookMyForex cannot and does not guarantee that the concerned channel partner will perform any transaction concluded on the Website if the transaction is a no-obligation transaction. BookMyForex shall not and is not required to mediate or resolve any dispute or disagreement between the user and the channel partner, if there is any dispute between the channel partner and the user then the user or channel partner must endeavor to communicate directly and resolve such issues with the channel partner or user respectively.
You release and indemnify BookMyForex and/or any of our officers and representatives from any cost, damage, liability or other consequence of any of the actions of the channel partners and other users of the Website and specifically waive any claims that You may have in this behalf under any applicable law. Notwithstanding its reasonable efforts in that behalf, BookMyForex cannot take responsibility or control the actual transaction between the user and the channel partner.
The completion of all booked and confirmed orders placed by the user are subject to availability of the specifically ordered Foreign Exchange products. In case of No-obligation orders we reserve the right to change the transacting rates of the Foreign Exchange Products on the basis of the availability of the specifically ordered Products at the time of actual transaction.
You agree, undertake and confirm that Your use of the Website shall be strictly governed by the following binding principles:
You shall not host, display, upload, modify, publish, transmit, update or share any information which:
GST / SGST rates, rules may change from time to time, our channel partners will charge applicable GST / SGST. While efforts will be made to update amendments in GST / SGST on the Website, we take no responsibility if the latest amendments are not immediately updated on the Website.
During the online order booking process, after confirming your eligibility to book a retail forex or an outward remittance transaction, you shall be given an option to either lock in your rates (FIXED RATE ORDER) or to leave your rates open (NO OBLIGATION ORDER)
Cancellation of any order due to any of the following reasons & after making full payment to BookMyForex/ BookMyForex's channel partner will attract cancellation charges, which will be forfeited from the Refundable deposit in case of fixed rate orders and from the fully paid amount in case of no obligation orders
The user of the website may seek cancellation of any purchased policy, as or if purchased on the website, however, the same may only be cancelled within 15 days of the look up period or as applicable to the purchased policy. In any case, if such cancellation is applied for, the same may only be acted upon by the insurer and must be before the travel begins.
The users and channel partners shall comply with all the applicable laws (including without limitation Foreign Exchange Management Act, 1999 or Anti-Money laundering Guidelines of the RBI) and the rules made and notifications issued there under and the Exchange Control Manual as may be issued by Reserve Bank of India from time to time, Information and Technology Act, 2000 as amended by the Information Technology (Amendment) Act 2008, Prevention of Money Laundering Act, 2002 and the rules made there under, Foreign Contribution Regulation Act, 1976 and the rules made there under, Income Tax Act, 1961 and the rules made there under, applicable to them respectively for using Payment Facility and BookMyForex.
That in compliance with the provisions of the Information Technology (Intermediaries Guidelines) Rules, 2011, specifically Rule 3 (11), according to which You or any victim who suffers as a result of access or usage of computer resource by any person in violation of Rule 3 of the Information Technology (Intermediaries Guidelines) Rules, 2011, can notify their complaints against such access or usage of computer resource to:
Name: Manik Varshney
Contact Number: 09212219191
If any complaint is received by the above mentioned officer, on their official address, addressed to them in their official capacity as a grievance officer with proper and accurate responding contact details, then an appropriate response shall be given to the complaining legal or natural person after a due inquiry in the matter of their complaint, within one month of the receipt of such a complaint. The Grievance officer shall endeavour to resolve the issues raised before them by way of the afore mentioned reply, however, in case the resolution is beyond the control, means and resources available with BookMyForex or the concerned officer, then the officer or BookMyForex cannot be held liable for any damage or injury or any harm, whatsoever.