Frequently Asked Questions

Q. How do I know that my order is confirmed?
A. Once you complete your order on BookMyForex.com, we will send you a confirmation mail to the email address you enter during your order letting you know that your order is confirmed. In this mail, you will be provided with a "Unique Order Reference Number" along with your order details and the documents you`ll need when you complete the order. We also make it a point to call each of our customers right after the order is booked to answer any queries you may have.
Q. Are there any charges for door delivery?
A. Door delivery charges may vary per city to a certain extent. In most cities, door delivery charges are as follows:
  • If order total is under Rs. 50,000 - Rs. 100 door delivery charge is applied
  • If order total is over Rs. 50,000
- No door delivery charge will be applied
Q. How long does it take you to provide doorstep delivery?
A. Orders received prior to 1 pm are delivered on the same business day. Any order received after 1 pm may still be delivered on the same business day but in the worst case we guarantee delivery on the next business day
Q. What are the possible locations where I can complete my order and receive my foreign exchange or Indian Rupees (in case of sale)?
A. BookMyForex is tied up with several Banks & RBI authorized Money Changers to create a network of over 5000 locations across 126 cities in India. There's a very good chance a partnering location exists in your neighborhood. To see the entire list of cities that we're present in, check out this link: https://www.bookmyforex.com/currency-exchange
Q. Is it safe to use my credit/debit card on BookMyForex for booking fixed rate order?
A. Your online transaction on BookMyForex.com is processed over a secure HTTPS connection and secured with the highest levels of encryption available. All credit card and debit card payments on BookMyForex are processed through a secure and trusted payment gateway and your credit card/ debit card/ net-banking info is never stored on our servers.
Q. What does pay on delivery mean?
A. Pay on delivery means that you don?t have to pay anything until you receive your forex products. You can opt for pay on delivery by selecting the no obligation order on BookMyForex site.
Q. How can I pay for the foreign exchange purchased on BookMyForex.com?
A.
  • Upto Rs. 50,000 (per traveler), you can pay using any payment method including cash.
  • If the total amount due exceeds Rs. 50,000 you are only allowed to pay using one of the following payment modes: 
  • RTGS or NEFT for instant acceptance (Subject to clearance; rates may change in this case)
  • Personal Cheque (Subject to clearance; rates may change in this case)
  • Pay Order - Subject to clearance (Must accompany bank statement showing debit of this transaction)
  • Demand Draft -Subject to clearance (Must accompany bank statement showing debit of this transaction; rates may change in this case)
Q. Are rates published on BookMyForex.com updated?
A. The rates published on BookMyForex portal are updated on real time basis as they are connected to a live market data feed.
Q. Can I purchase multiple currencies & products in one order?
A. Yes, you can add multiple currencies & products you wish to purchase in one order. You just need to add the currency/product in the order cart and proceed.
Q. What is a fixed rate order?
A. BookMyForex.com allows you to freeze the live rates that you on site until three working days. This option gives you the benefit of booking your order when you think rates are likely to be favorable. You will be required to pay 2% of the order amount as a refundable rate guarantee deposit to freeze/fix the rates. This advance will be refunded to you in full immediately after the order is completed. You can book a fixed rate order from 10.00AM to 3:30PM on weekdays excluding bank holidays. Please note that while refund notification on your card will be instantaneous, balance restore process may take up to 10 days depending on the mode of payment and issuing Bank.
Q. What is a no obligation order?
A. No obligation means you don`t have to pay a single rupee to book the order. This is similar to a cash on delivery order where you pay the entire amount due upon order completion. If you are not eligible for COD, rate can be decided after realization of funds in channel partner`s account. This order type, however, does not guarantee you a rate and the rates prevalent at the time of order completion are applied to your order. This type of order can be booked 24x7x365.
Q. What's my foreign exchange entitlement (limit) for personal / leisure travel?
A. Not exceeding US Dollars 2,50,000 (If not consumed any part of it in any other purpose stated as per RBI's guidelines covering LRS) in a financial year; can be utilized in one or more number of visits. This scheme used to be called Basic Travel Quota (BTQ) This limit has been subsumed under the new Liberalized Remittance Scheme (LRS). If an individual has already remitted any amount under the Liberalized Remittance Scheme in a financial year, then the applicable limit for travelling purpose for such individual would be reduced from USD 250,000 by the amount so remitted.
Q. Is there a separate limit for carrying currency notes ?
A. Travelers are allowed to purchase foreign currency notes/coins only up to US$ 3000 individually. Balance amount can be taken in the form of Traveler’s Cheque, banker's draft or Prepaid Travel Cards. Exceptions to this rule are the following: 
(a) travelers proceeding to Iraq and Libya can draw foreign exchange in the form of foreign currency notes and coins not exceeding US$ 5000 or its equivalent 
(b) travelers proceeding to the Islamic Republic of Iran, Russian Federation and other Republics of Commonwealth of Independent States who can draw entire foreign exchange in the form of foreign currency notes or coins. For travelers proceeding for Haj/ Umrah pilgrimage, full amount of BTQ entitlement (USD 250, 000) in cash or up to the cash limit as specified by the Haj Committee of India, may be released by the ADs and FFMCs.
Q. Are children and minors also entitled to foreign exchange when they travel abroad ?
A. Yes, children of all ages are allowed same entitlements (limits) as adults, But Minors/children below age of 14 cannot carry Forex card/Travelers cheque
Q. Can Non resident Indians, foreigners buy foreign exchange for personal / leisure travel?
A. * Non Resident Indians living in India beyond 180 days are eligible to purchase forex under the said scheme
* Foreign Nationals permanently resident in India are eligible to avail of this quota provided the applicant is not availing of facilities for remittance of his/her salary, savings etc. abroad in terms of the existing FEMA regulations.
* Similarly, Foreign born wife of an Indian national.
Q. Are there any rules with respect to how much prior to travel forex entitlements can be drawn?
A. Yes, date of travel must not be later than 60 days from the date of purchase of foreign exchange. Exceptions: Airlines staff against staff ticket may be exempted from this rule
Q. Can this limit for foreign exchange against Leisure / Personal travel be combined with Business, Medical, Education related travel?
A. All type of travels and remittances abroad are now under RBI`s guidelines covering Liberalized Remittance Scheme. If an individual has already remitted any amount under the Liberalized Remittance Scheme in a financial year, then the applicable limit for travelling purpose for such individual would be reduced from USD 250,000 by the amount so remitted / utilized. However, no foreign exchange is available for visit to Nepal and/or Bhutan for any purpose.
Q. What is the foreign exchange entitlement (limit) for business travel?
A. Up to US$ 250,000 per year , irrespective of period of stay and number of times in a financial year. Within above entitlements upto US$ 3,000 in Currency notes per visit are allowed. The rest must be carried in any other form. The amount of foreign Exchange released would not exceed USD overall limit of USD 250,000 under RBI`s Liberalized Remittance Scheme. If an individual has already remitted any amount under the Liberalized Remittance Scheme in a financial year, then the applicable limit for travelling purpose for such individual would be reduced from USD 250,000 by the amount so remitted / utilized.
Q. What is the definition of an Indian resident?
A. "Person resident in India" is defined in Section 2(v) of FEMA, 1999 as :
A person residing in India for more than one hundred and eighty-two days during the course of the preceding financial year but does not include:
1. A person who has gone out of India or who stays outside India, in either case -
* For taking up employment outside India
*For carrying on outside India a business or vocation
*For any other purpose, in such circumstances as would indicate his intention to stay outside India for an uncertain period

2. A person who has come to or stays in India, in either case, except:
* For taking up employment in India
* For carrying on in India a business or vocation in India
* For any other purpose, in such circumstances as would indicate his intention to stay in India for an uncertain period
* Any person or body corporate registered or incorporated in India
* An office, branch or agency in India owned or controlled by a person resident outside India
* An office, branch or agency outside India owned or controlled by a person resident in India
Q. What is the definition of "close relative"?
A. The following are considered to be close relatives:
1. Father
2. Mother (incl Step Mother) 
3. Son (incl step Son)
4. Son's wife
5. Daughter (incl step daughter)
6. Father's father
7. Father's Mother
8. Mother's mother
9. Mother's father
10. Son's son
11. Son's son's wife
12. Son's daughter's husband
13. Daughter's husband
14. Daughter's son
15. Daughter's son's wife
16. Daughter's wife
17. Daughter's son's wife
18. Brother (incl step brother)
19. Daughter's daughter's husband
20. Sister
21. Sister's husband
Q. Are there any exceptions to the travel entitlement (limit) restrictions?
A. For Travelers proceeding to Iraq or Libya exchange in the form of currency notes may be sold up to limit not exceeding US$ 5,000 or its equivalent per resident individual in a financial year (total USD 2,50,000) For Travelers proceeding to the Islamic Republic of Iran, Russian Federation and other Republics of Commonwealth of Independent States, entire exchange (USD 2,50,000) can be released in the form of currency notes. Travelers proceeding to Pakistan, Bangladesh or Myanmar by land route are eligible up to limit of US$ 2,50,000 or its equivalent per resident individual in a calendar year. For Airline staff, open ticket may be accepted. Proof of Airline staff will be required by the bank
Q. What is your cancellation policy ?
A. No obligation orders and can be canceled any time without penalty. The following cancellation policy applies only to our fixed rate transactions where you are required to make an advance payment to BookMyForex. These orders, if not utilized within 3 working days, will automatically be canceled and the entire advance payment made to BookMyForex will be forfeited. Fixed rates are only valid for 3 working days including booking date, after which the order is automatically canceled.
Q. What are the different RBI schemes under which one can buy/ remit forex?
A. Leisure Travel/ Personal Visit
This scheme covers travel for vacation, meeting family/ friends etc. 

Business Travel 
This scheme allows you to buy forex for 
* International business travel sponsored by firms/companies/organization in India.
* Participation in International conferences/ seminars which are of a scientific, technical or educational nature.
* Specialized training/study tour sponsored by institutions or undertaken by professionals like Doctors.

Emigration 
This scheme allows you to buy/ remit forex for permanent relocation overseas 

Education
This scheme allows you to buy/ remit forex for tuition fees, boarding, maintenance expenses, books etc.

Medical Procedure/ Medical Expenses
This scheme allows you to buy/ remit forex for: 
* Resident Indian going abroad for Medical Treatment/Check Up.
* Resident Indian fallen sick after proceeding abroad
* Attendant accompanying patient
Maintenance of a Close Relative Abroad
This scheme allows you to buy/ remit forex to support a close relative staying abroad. 

Purchase of Real Estate Abroad
This scheme allows you to buy/ remit forex to purchase property abroad

Investment in stocks/ Other foreign investments
This scheme allows you to buy/ remit forex to open a brokerage/ bank account abroad to invest in foreign equities or other financial instruments traded abroad

Send Gift or Donation
This scheme allows you to buy/ remit forex to send a gift abroad or make a donation to an organization abroad 

Personal Transfer to own bank account abroad
This scheme allows you to transfer money from your Indian bank account to a foreign bank account that is in your name
Q. Product Descriptions
A. Prepaid Travel Cards: 
Prepaid travel cards are Visa/ Mastercard cards issued by Axis Bank/HDFC / ICICI Bank, etc. are accepted at most ATMs and stores/ hotels etc. abroad. Prepaid cards are the most recommended and the safest way of carrying currency. You can now get multi-currency card as well, where you can carry more than one currency for your multiple location travel to avoid carrying multiple cards.
Currency Notes:
Cash currency. Large amount of currency is unsafe to carry but small amounts of currency notes should be carried for incidental expenses. 
Traveler’s Cheques
Traveler’s cheques (TCs), are safer than currency but are not accepted at most establishments now. Prepaid Travel cards are a much more recommended method of carrying currency than TCs.
Demand Drafts
Demand drafts are issued in the foreign currency desired for the purposes of remitting (sending) money abroad. Demand drafts can be carried or mailed to the beneficiary.
Wire Transfer
Wire transfers are used to remit (send) money directly from an Indian bank account (of the customer) to the foreign bank account (of the beneficiary).
Q. What exactly is meant by business travel?
A. Foreign travel on account any of the following will be treated as business travel: 
International business travel sponsored by firms / companies / organization in India.
Participation in International conferences / seminars which are of a scientific, technical or educational nature.
Specialized training / study tour sponsored by institutions or undertaken by professionals like Doctors.
Q. What is the foreign exchange entitlement (limit) for education/ studies overseas?
A. US$ 2,50,000 per annum (If not consumed any part of it in any other purpose stated under LRS) towards tuition fees, maintenance expenses books, etc.
Q. Can I take foreign exchange against studies abroad in shape of pre-paid cards or travelers cheques?
A.
  • Yes, forex for studies abroad can be taken in all forms except cash currency where the limit of USD 3000 applies. Pre-paid cards can be re-loaded by students’ parents / guardians at any time (In Workings hours and Working days).
  • TCs however can be taken only when the student is physically present in India for the transaction.
Q. What is the foreign exchange (limit) in cases of overseas medical treatment?
A.
  • Up to US$ 250,000 its equivalent for the patient going abroad for medical treatment or checkup abroad. Upto US$ 25,000 for accompanying as attendant to a patient going abroad for medical treatment/checkup within overall limit of USD 250,000.
Q. In case I am going abroad for medical treatment / check-up accompanied by an attendant, is that person also entitled to foreign exchange under the oversea medical treatment scheme?
A. Yes the attendant is entitled to cumulatively USD 2,50,000
Q. What is the foreign exchange entitlement (limit) for overseas employment?
A. A person going abroad for employment can draw foreign exchange up to USD 2,50,000 per financial year from any Authorized Dealer in India on the basis of self-declaration in Form A2 and ‘Application cum declaration for purchase of foreign exchange under LRS of USD 250,000’. This limit has been subsumed under the RBI's Liberalized Remittance Scheme. If an individual remits any amount under the Liberalized Remittance Scheme in a financial year, then the applicable limit for such individual would be reduced from USD 2,50,000 by the amount so remitted.
Q. Can I send a gift / donation overseas? If yes, what are the forex limits?
A. Gifts up to USD 2000 per financial year can be sent on the basis of self-declaration, Gifts / Donations can also be sent under Liberalized Remittance Scheme (LRS) upto USD 2,50,000, The facility will be per financial year basis (April-March). For any current or capital account transactions or a combination of both. Investment by resident, individual in overseas companies would be sub-summed under the Scheme of USD 2,50,000
Q. What is the foreign exchange entitlement (limit) under the emigration scheme?
A. Up to US$ 250,000 per person. If an individual remits any amount under the Liberalized Remittance Scheme in a financial year, then the applicable limit for such individual would be reduced from USD 250,000 by the amount so remitted.
Q. How much forex can be brought into India by a foreigner or a Non resident Indian?
A.
  • No limit on amount of foreign exchange that can be brought into India. However, currency notes beyond USD 5000 (equivalent) and upto USD 10000 (total) need to be reported at customs and currency declaration form (CDF) obtained
  • CDF is required whenever currency / forex surrender exceeds respective limits
Q. Are Resident Indians allowed to invest in overseas stocks and shares, property? If yes, what are the limits?
A.
  • Under the Liberalized  Remittance Scheme, all resident individuals, including minors, are allowed to freely remit up to USD 200,000 per financial year (April March) for any permissible current or capital account transaction or a combination of both that include investment in overseas stocks, shares and property. Under the Scheme, resident individuals can acquire and hold immovable property or shares or debt instruments or any other assets outside India, without prior approval of the Reserve Bank. Individuals can also open, maintain and hold foreign currency accounts with banks outside India for carrying out transactions permitted under the Scheme. 
    However following items are prohibited under the Scheme 
    i) Remittance for any purpose specifically prohibited under Schedule-I (like purchase of lottery tickets/sweep stakes, proscribed magazines, etc.) or any item restricted under Schedule II of Foreign Exchange Management (Current Account Transactions) Rules, 2000;
    ii) Remittance from India for margins or margin calls to overseas exchanges / overseas counter-party
    iii) Remittances for purchase of FCCBs issued by Indian companies in the overseas secondary market
    iv) Remittance for trading in foreign exchange abroad
    v) Remittance by a resident individual for setting up a company abroad
    vi) Remittances directly or indirectly to Bhutan, Nepal, Mauritius and Pakistan
    vii) Remittances directly or indirectly to countries identified by the Financial Action Task Force (FATF) as non co-operative countries and territories, from time to time
    viii) Remittances directly or indirectly to those individuals and entities identified as posing significant risk of committing acts of terrorism as advised separately by the Reserve Bank to the banks.
Q. Can a Resident Indian maintain a foreign currency account in India?
A. Persons resident in India are permitted to maintain foreign currency accounts in India under the following three Schemes:
Exchange Earners Foreign Currency Accounts: All categories of resident foreign exchange earners can credit up to 100 per cent of their foreign exchange earnings, as specified in the paragraph 1 (A) of the Schedule to Notification No. FEMA 10/2000-RB dated 3rd May, 2000 and as amended from time to time, to their EEFC Account with an Authorized Dealer in India. Funds held in EEFC account can be utilized for all permissible current account transactions and also for approved capital account transactions as specified by the extant Rules/Regulations/ Notifications/ Directives issued by the Government/RBI from time to time. The account is maintained in the form of a non-interest bearing current account.
Resident Foreign Currency Accounts A person resident in India may open, hold and maintain with an Authorized Dealer in India a Resident Foreign Currency (RFC) Account to keep their foreign currency assets which were held outside India at the time of return can be credited to such accounts. The foreign exchange received as (i) pension of any other superannuation or other monetary benefits from the employer outside India; (ii) received or acquired as gift or inheritance from a person referred to sub-section (4) of section 6 of FEMA, 1999 or (iii) referred to in clause (c) of section 9 of the Act or acquired as gift or inheritance there from or (iv) received as the proceeds of life insurance policy claims/maturity/ surrender values settled in foreign currency from an insurance company in India permitted to undertake life insurance business by the Insurance Regulatory and Development Authority; may also be credited to this account. RFC account can be maintained in the form of current or savings or term deposit accounts. The funds in RFC account are free from all restrictions regarding utilization of foreign currency balances including any restriction on investment outside India. 
Resident Foreign Currency (Domestic) Account: A resident Individual may open, hold and maintain with an Authorized Dealer in India, a Resident Foreign Currency (Domestic) Account, out of foreign exchange acquired in the form of currency notes, Bank notes and travelers cheques, from any of the sources like, payment for services rendered abroad, as honorarium, gift, services rendered or in settlement of any lawful obligation from any person not resident in India. The account may also be credited with/opened out of foreign exchange earned abroad like proceeds of export of goods and/or services, royalty, honorarium, etc., and/or gifts received from close relatives (as defined in the Companies Act) and repatriated to India through normal banking channels. The account shall be maintained in the form of Current Account and shall not bear any interest. There is no ceiling on the balances in the account. The account may be debited for payments made towards permissible current and capital account transactions.
Q. Can a Resident Indian hold foreign exchange saved from his / her previous trip and use it for subsequent travel? If yes, is there any limit to that forex holding?
A.
  • The traveler returning bank to India can utilize Exchange so brought back for his subsequent visit abroad during the period specified above. However, a returning traveler is also permitted to retain with him, foreign currency travelers cheques and currency notes up to an aggregate amount of USD 2000 and foreign coins without any ceiling. The traveler can utilize foreign exchange so retained, for his subsequent visit abroad.
Q. Are there any specific categories of travel requiring RBI / Govt of India approvals?
A. Dance troupes, artistes, etc., who wish to undertake cultural tours abroad, should obtain prior approval from the Ministry of Human Resources Development (Department of Education and Culture), Government of India, New Delhi.
Q. Are Resident Indians allowed to remit forex for maintenance of a close relative? If yes, what are the limits?
A. Residents Indians are allowed to remit up to USD 2,50,000 per annum. If an individual remits any amount under the Liberalized Remittance Scheme in a financial year, then the applicable limit for such individual would be reduced from USD 250,000 by the amount so remitted.
Q. What documents do I need for personal / leisure travel?
A.
  • Original and valid passport
    Valid visa for the country of travel (except where VISA on arrival applies)
    Confirmed ticket-showing travel within 60 days of taking foreign exchange
    PAN (Form 60/61 in case PAN missing)
Q. What documents do I need for business travel?
A.
  • Original and valid passport
  • Valid visa for the country of travel (except where VISA on arrival applies)
  • Confirmed ticket-showing travel within 60 days of taking foreign exchange
  • PAN copy for all forex transactions in cases where total amounts exceed Rs. 25000.
  • Form 60 / 61 in case PAN not available
  • Apart from this KYC of sponsoring company would be required as per RBI guidelines
Q. What documents do I need for overseas studies / education abroad?
A.
  • Confirmed one-way Air ticket
  • Original Passport along with the Student Visa
  • Prospectus/Offer Letter/Admission Letter in original, thereof giving full details of the course of study, tuition fees payable etc.
  • In case of person traveling to USA Form I-20 is required.
  • PAN copy for all forex transactions in cases where total amounts exceed INR 25000. Form 60 / 61 in case PAN not available
  • Above documents not required for application fees, only need copy of related page of brochure etc.
    Above documents not required for application fees, only need copy of related page of brochure etc.
Q. What documents do I need for travel on account of medical treatment abroad?
A.
  • Original and valid passport
  • Valid visa for the country of travel (except where VISA on arrival applies)
  • Confirmed ticket-showing travel within 60 days of taking foreign exchange
  • PAN copy for all forex transactions in cases where total amounts exceed INR 25000. Form 60 / 61 in case PAN not available
  • Application / self-declaration
Q. What documents do I need for travel on account of emigration?
A.
  • Valid passport and emigration Visa
  • One way confirmed Air Ticket
  • PAN copy for all forex transactions in cases where total amounts exceed INR 25000. Form 60 / 61 in case PAN not available
Q. What documents do I need for travel on account of employment abroad?
A.
  • Valid passport and employment Visa
  • One way confirmed Air Ticket
  • PAN copy for all forex transactions in cases where total amounts exceed INR 25000. Form 60 / 61 in case PAN not available
Q. What documents do I need on account of sending a remittance towards gift / donations abroad?
A.
  • Only self-declaration if amounts restricted to USD 5000. Beyond that amount
  • Liberalized Scheme Application
  • Identity Proof Govt. issued valid ID with photo & address. Eg: Passport, Driving License, Voters ID
  • Related documents Bank statement for one year / IT returns etc as mentioned above
  • PAN copy for all forex transactions in cases where total amounts exceed INR 25000. Form 60 / 61 in case PAN not available
  • Banks may also insist on account relationship
Q. What documents do I need on account of sending a remittance towards investment in real estate / stocks overseas?
A.
  • Related documents and self-declaration for investment in real estate / stock
  • Liberalized Scheme Application
  • Identity Proof Govt. issued valid ID with photo & address. Eg: Passport, Driving License, Voters ID
  • Related documents Bank statement for one year / IT returns etc as mentioned above
  • PAN copy for all forex transactions in cases where total amounts exceed INR 25000. Form 60 / 61 in case PAN not available
  • Banks may also insist on account relationship
Q. What documents do I need on account of sending a remittance towards maintenance of my close relative abroad?
A.
  • Self-Declaration regarding relation with the beneficiary.
  • Identity Proof Govt. issued valid ID with photo & address. Eg: Passport, Driving License, Voters ID
  • PAN copy for all forex transactions in cases where total amounts exceed INR 25000. Form 60 / 61 in case PAN not available
Q. What documents do I need when surrendering / selling currency to Banks?
A.
  • Upto USD 200: any ID / many Banks completely waive this requirement

  • More than USD 200: Passport and Visa will also be required in cases of NREs / Foreign Visitors.

  • Currency Declaration form if the amount in cash exceed USD 5000 and / or when total currency surrender exceeds USD 10000.

Q. For how long are prepaid cards valid?
A. Prepaid Cards have a validity of 5 years from the date of purchase
Q. Do I have to pay any advance amount to guarantee the rate applied to my order?
A. Fixed rate buy and remit orders require an advance payment of 2% to guarantee the rate. On the last step, you will be required to make this payment through our secured payment gateway using credit/ debit cards or netbanking
Q. How much is the service tax on Foreign Currency Conversion?
A.
  • As stipulated by the Government of India (with effect from 1st June 2016), any conversion from one currency to another - sale, encashment & remittance will be charged a service tax on the gross amount of currency exchanged as per the following slabs:
  • - 0.15% of the gross amount of currency exchanged for an amount upto Rs 100,000, subject to the minimum amount of Rs 37.50
  • - Rs 150 and 0.075% of the gross amount of currency exchanged for an amount of rupees exceeding Rs 100,000 and upto Rs 10,00,000
  • - Rs 825 and 0.015 % of the gross amount of currency exchanged for an amount of rupees exceeding Rs 10,00,000
Q. Are there any additional (hidden) charges on forex cards?
A. BookMyForex has special arrangements, as a result of which, we`re able to completely waive off card issuance/ loading/ reloading and unloading charges. Additionally, forex cards purchased through BookMyForex come with 3 free ATM withdrawals (WITHDRAWAL CHARGES CREDITS BACK TO CARD WITHIN APPROX 30 WORKING DAYS). Swiping at any merchant/ store internationally is always free of charge.
Q. Which bank's forex card does BookMyForex provide?
A. We provide Single Currency as well as Multi-Currency forex cards of either Axis Bank/ HDFC bank or ICICI bank. Most cards are powered by Visa while some are powered by MasterCard
Q. Why are rates different for different products?
A. Rates of certain products such as currency notes and traveler`s cheques are heavily dependent on demand and supply in the local market. While other products such as forex cards, wire transfers are demand drafts do not have a physical footprint and therefore they are not dependent on demand and supply in the local market. The demand for foreign currency in India generally exceeds the supply and as a result foreign currency notes and traveler`s cheques are often available at much worse rates than alternatives such as forex cards. At times these products are not available at all. Apart from this, the rates of different products vary since our channel partners provide us with different rate for different products
Q. Is this possible to transfer funds from forex card to overseas bank account?
A. No, transfer from forex card to account is not possible.
Q. How can I be assured that my card is activated?
A. Once your card is activated, you will receive a message and mail to your registered contact number and Mail ID. You can visit the nearest ATM of the bank (of which card you have received) in India and simply can do balance Inquiry.
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