Customer Details
Customer Name: Aastha Sharma
City: Delhi, India
Product Purchased from BookMyForex: Multi-Currency Forex CardÂ
While planning her international trip to the United States, Aastha Sharma found herself facing the usual challenge of managing expenses abroad. In her search for a hassle-free payment option, Aastha opted for the BookMyForex Multi-Currency Forex Card. Impressed and satisfied by the smooth experience, she has generously shared her opinion with us. So, let’s delve into Aastha’s story and explore the various aspects of the BookMyForex Multi-Currency Forex Card.
Things She Loved:
1. Aastha was thrilled with the seamless online booking and same-day doorstep delivery, reflecting BookMyForex’s commitment to ensuring prompt service.
2. The ability to reload or unload funds without incurring additional charges, along with the flexibility to do so through the BookMyForex mobile app, was a standout feature for Aastha.
3. Aastha’s positive interaction with the customer support team undoubtedly contributed to her overall positive perception of BookMyForex.
Things That Could Have Been Better:
Although highly impressed with the app, Aastha felt that a minor enhancement in the features could further elevate the user experience.
Aastha’s valuable feedback has been taken into account, and in response to enhancing user experience, BookMyForex is thrilled to announce the launch of a new app version.Â
A Comprehensive Review of BookMyForex Card:
1. Card Booking Ease
Aastha complimented the simplicity of applying for the BookMyForex Multi-Currency Forex Card. The 24*7 online booking option, coupled with the absence of any account opening requirements, made the process hassle-free. Instead of visiting a physical branch, Aastha could seamlessly apply for the card at any time, even in the comfort of her home. Aastha rates the card issuance ease at an impressive 4.5 out of 5.
2. Card Delivery
Aastha recalls a time from a previous trip when a delay in receiving a Forex card from a bank caused significant inconvenience. Hence, one of the standout features for Aastha was the super-fast delivery of the card. BookMyForex ensured a same-day doorstep delivery, adding a layer of convenience to her travel preparations. The seamless card delivery process earned a perfect rating of 5 out of 5 from Aastha.
3. Exchange Rate
Aastha initially thought of going with an international credit card but soon realized that opting for a Forex Card was a superior and more economical choice for her international travel. She conducted extensive research, comparing rates from various sources, including traditional banks. Aastha was delighted with BookMyForex’s commitment to true zero markup rates and interbank-linked exchange rates. The transparent approach to currency exchange earned the exchange rate category a perfect rating of 5 out of 5.
4. Fees and Charges
Aastha, having encountered hidden fees in the past while booking forex through offline dealers, approached this aspect cautiously. The transparency provided by BookMyForex, along with nominal charges, resonated positively with Aastha. She appreciated the zero issuance and annual/inactivity fees, a nominal replacement fee of INR 250, and a USD 2 or equivalent ATM withdrawal fee. The overall fees and charges category got a respectable 4 out of 5 from Aastha.
5. Reload/Unload Process
Aastha, during her trip, encountered a situation where she needed to reload funds urgently. The ability to do instant reloads seamlessly through the BookMyForex mobile app enhanced her overall experience. Aastha was pleased with the free reloading and unloading feature provided by BookMyForex. The category received full marks, with Aastha giving it a stellar rating of 5 out of 5.
6. Withdrawal Limit
Aastha was satisfied with the withdrawal limit of USD 7500 for POS/E-commerce/Cash Advance and USD 1000 for ATM cash withdrawal. However, she felt that a slightly higher limit would have been more beneficial for users, resulting in a 4 out of 5 rating.
7. Expense Management
During her trip, Aastha appreciated the fact that she could easily track her expenses using the mobile app. The BookMyForex mobile app’s functionality impressed Aastha, allowing her to manage transactions seamlessly. Besides real-time transaction notifications, the in-app virtual card functionality for online transactions also contributed to the positive experience, earning the category a solid rating of 4.5 out of 5.
8. Card Security
Aastha’s appreciation for the chip-and-PIN technology and SMS alerts isn’t just a nod to security features – it’s also about having complete peace of mind while traveling. Aastha, having faced card security issues during a previous international trip, valued the proactive measures taken by BookMyForex. Concerned about the safety of her funds, she really liked the BookMyForex card for its robust security features, resulting in a commendable 4.5 out of 5.
9. Customer Support
Aastha’s positive interaction with customer support is more than just a rating—it’s a story of reliability. While booking her card order, Aastha encountered a situation where she needed expert assistance. The prompt and reliable response from BookMyForex’s customer support team made sure that her queries were addressed in a timely manner. The customer support service contributed positively to her overall experience, earning a notable 4.5 out of 5.
Overall Experience:
Aastha Sharma’s journey with the BookMyForex Multi-Currency Forex Card was more than just a financial transaction; it was a seamless experience through the complexities of international payments. From the ease of booking to the prompt doorstep delivery, best exchange rates, and minimal fees, Aastha had a very positive experience with BookMyForex Card.
Aastha Sharma’s feedback proves that the BookMyForex Multi-Currency Forex Card is more than just a financial tool—it’s a trusted companion that elevates the international travel experience.Â
Disclaimer: The content in this blog is derived from the customer’s experience and review. The author has created the blog by taking into account the feedback provided by the customer.
About the Author
Bhawna Nijhawan is the Content Manager at BookMyForex and the go-to person for creating engaging, informative content that resonates with the platform’s diverse audience. With over 8 years of experience in content writing and more than 4 years in the forex industry, she knows exactly how to simplify complex forex topics into something everyone can relate to.
