The Most Secure Way To Make International Payments

BookMyForex's forex cards are designed with a safety-first approach. We've built several unique features to ensure that your international payments are completely safe and secure.

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BookMyForex Secure Forex Card

Safety comes first — That's a motto we follow in everything that we build at BookMyForex.

Our forex card and linked mobile app have been built with the best security practices followed by major banks and financial institutions. We have also thought about security from the bottom up and built unique features that are guaranteed to keep you safe, so that you can explore the world with complete peace of mind

BookMyForex Forex Card Security Features

Chip & Pin Security

  • POS and ATM payments are secured with an EMV (Europay MasterCard Visa) chip, offering better protection than magnetic stripe cards, which store the entire card data and are therefore, vulnerable to skimming.

  • Chip cards are harder to clone and won't authorize transactions via the magnetic stripe, prompting chip insertion instead.

  • For added security, the chip stays in the machine while the user enters their PIN to complete the transaction.

EMV Chip & Pin Security Technology

Disposable Virtual Cards

  • Disposable virtual cards add security to international e-commerce payments by preventing unauthorized charges from foreign merchants, who can bypass the 3DS OTP step required by Indian regulations.

  • These temporary cards can be created, accessed, and discarded directly through the BookMyForex app, ensuring your physical card details remain protected.

  • Simply generate a virtual card whenever you need to make an international e-commerce transaction. Enter the virtual card details during checkout and dispose of the virtual card afterwards. This way you can effectively safeguard your physical card from potential misuse.

Disposable Virtual Card Security Feature

Insurance Cover

  • Despite all security measures, if things still go wrong, you can always Raise a chargeback/ dispute or use the insuance cover on your card, provided by HDFC Ergo, to Raise a Claim

  • Our free of charge Insurance Cover protects you from all fraudulent or unauthorized transactions that may be executed resulting from card counterfeiting, skimming, phishing, and internet banking fraud or loss of your card

Forex Card Insurance Coverage

BookMyForex App Security Features

Bank Grade Security Infrastructure & Tools

  • We protect data in transit and at rest using the strongest encryption and hashing algorithms.

  • Our servers are secured behind firewalls in SOC2-certified cloud data centers across India, with sensitive information either hashed or double-encrypted using AES encryption and regular key rotation.

  • All traffic to our servers is encrypted via HTTPS and SSL and safeguarded by web application firewalls (WAF), edge detection tools and real-time monitoring with CSPM/DSPM tools to prevent threats.

Bank Grade Security Infrastructure

Regular Security Audits & Testing

  • Our website, applications, and infrastructure go through stringent vulnerability assessment and penetration testing (VAPT) audits conducted by CERT-IN empaneled security vendors at least twice per year.

  • Our application's code is also audited to ensure compliance with secure coding guidelines.

  • Additionally, we run bug bounty programs and invest in people security management training to create a watertight security posture.

Regular Security Audits and Testing

Strong Authentication & Authorisation

  • All our backend applications are protected using multi-factor authentication and strong access control list (ACL) based permissions.

  • On the customer end, we use strong biometric, password, and OTP/ TOTP based authentication along with other security measures to safeguard and restrict unauthorized access to your account.

Authentication and Authorization Security
BookMyForex Mobile App Interface

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Forex Card Security FAQs

BookMyForex cards are highly secure with chip and PIN protection, 3D secure authentication for online transactions, and real-time transaction alerts. Our cards come packed with an insurance cover and several security features to keep you and your funds safe

Immediately lock your card through the BookMyForex app or by calling our 24/7 customer service hotline. You can request a replacement card and create a disposable virtual card via the app to make online transactions while your new physical card is shipped to you

Without the PIN, in-person transactions are not possible. However contactless transactions of a small amount can be processed without a pin in case you have enabled contactless payments. We recommend keeping your card details secure and using the app to lock your card when not in use

You can easily reset your ATM & Card pin via the BookMyForex mobile app. Simply login to the app and head to the “Card/ ATM Pin Security” screen found within the “Cards” section. Select the “Change ATM Pin” option and provide the required details to change your PIN

You can easily lock your card via the BookMyForex mobile app. Simply login to the app and head to the “Cards” section. Simply slide your finger across the “Lock card” slider and enter your app pin to lock the card. If you wish to unlock your card, you can follow the exact same process to unlock your card

You can easily enable or disable different channels such as contactless transations, ATM transactions, online transactions and POS (in-store) transactions via the BookMyForex mobile app. Simply login to the app and head to the “Manage Payment Channels” screen found within the “Cards” section. You can easily toggle all payment channels from this screen

The BookMyForex app lets you set your card limits exactly the way you want. As your card is a multi currency card, the limits must be set separately for each currency that you have loaded on your card

Simply login to the app and head to the “Configure spending” screen found within the “Cards” section. Select the currency whose limits you want to modify. You can then easily set a daily spending limit either at an overall level or at a payment channel level (E-commerce, POS and ATM)

Unlike India, several E-commerce websites use payment gateways that do not require 3DS authentication (OTP based authentication. As a result, it is possible to complete payments online using only your card details as some websites will not prompt you to enter the OTP that is sent on your registered email/ phone when transacting online in India. It is for this reason that we recommend using disposable virtual cards, that can be generated from the BookMyForex app, when transacting on foreign e-commerce sites

Disposable virtual cards are temporary virtual cards generated with all standard card details (card number, expiry and CVV) that need to be entered when transacting online. These details can be entered when making online payments overseas and the card can be disposed via the BookMyForex app once your transaction is executed successfully.

We recommend using disposable virtual cards to keep your funds safe when transacting online outside India.

Disposable virtual cards can be easily generated via the BookMyForex app. Simply login to the app and head to the “Cards” section, swipe left on the card image shown on top and then select the “Add virtual card” option. Fill in the OTP sent on your registered phone and your virtual card details will be shown to you right afterwards.

Contactless transactions have built-in security limits, typically under USD 65/ equivalent in other currencies. For higher amounts, PIN verification is required. You can disable contactless functionality through the app if you prefer, and all contactless transactions are covered by our fraud protection.

BookMyForex cards come with a free insurance cover that provides protection up to Rs. 1,50,000 in case there are any fraudulent charges on your card. For more details, please refer to our insurer's [policy wordings]

Before filing a chargeback, please take a moment to consider if your charge could be genuine. Most chargeback cases are filed because the transaction descriptions on the card statement/ app are unclear

In case you have confirmed that the charge on your card is indeed fraudulent, please write to us to Raise a Dispute . Please provide details of the fraudulent transaction (name of the merchant, transaction amount, date and time of the transaction and location of the merchant) and mention your card kit number as well

We recommend you Raise a Dispute ahead of filing an insurance claim

In case you are asked to proceed with an insurance claim, please fill in the form to Raise an Insurance Claim