Change The Way Currency Is Exchanged Worldwide

Here's Why Your Career at BookMyForex will be Like Nowhere Else
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BookMyForex is Hiring!

We're a young, fast growing and extremely dynamic firm and we're always looking for motivated self starters to grow with us. Our opportunities span several disciplines, from engineering, sales, marketing, operations and logistics, foreign exchange management etc. Check out our open positions listed below. To apply simply email your resume and cover letter to [email protected]

Inside Sales Consultant

Location: Gurgaon
Openings: 10

Job Description

  • Handling customers that visit our website - www.bookmyforex.com through callbacks/chats/order confirmation/calls & explaining them about foreign exchange products.
  • Handling incoming & making outgoing calls.
  • Assist customers seeking foreign exchange/remittances throughout the transaction in coordination with BookMyForex Branches or partnering banks – HDFC bank & Axis Bank
  • Customer relationship management.
  • Maintaining data and generating reports.
  • Other related day-to-day activities.

Desired Skills

  • Experience in handling customers
  • Computer literate (knowledge of MS Office & Excel)
  • Convincing Skills with good communication
  • Candidate either from Gurgaon else ready to relocate

Benefits

  • Incentives upto 10k/ Minimum annual incentive 24k
  • Shuttle service to and fro from Huda to Office (Outside Gurgaon)
  • Office timings: Rotational Shifts: 08:00-05:00/9:30-6:30/11:00-8:00
  • Fixed Sundays Off, 1 Sat off every month, Saturdays working hours 9:30 to 4pm.

Content Marketer Writer

Location: Gurgaon
Openings: 01

Position Objective

  • Do you have passion towards Content Marketing and Content Creation? Are you always curious and try to find content in internet which you think can be written better ? Does it excites you to write on how people can save money for their international trips, get deals and discover hacks? We are looking to hire Content Marketer Writer to be part of our fast paced but systematic growth story. As the Creative Marketer and Content creator you will be responsible for planning and delivering clutter-breaking content required for the various brand marketing campaigns, and more. Leading the process of content creation including copywriting, responsible for high quality creative content with the objective of driving high brand awareness, recall and engagement. This role reports into the Marketing Head at BookMyForex.com

On a day to day basis, you will be working on:

  • Mapping out BookMyForex content strategy, in line with the marketing objectives - both short term and long term
  • Planning and executing the calendars for regular content on social media, and strategic content to support various campaigns
  • Plan to write content related to blogs, articles, publications, infographics etc
  • Plan to grow our reach to end audiences and improve engagement/conversion across channels (social, email, blog, live events)
  • Institute processes to optimize content (SEO) and track results
  • Ensuring consistency in content in terms of style, tone of voice and optimized for user experience across all content channels including online and offline media
  • Leveraging market data to develop content themes / topics and including the same in the content calendars
  • Engaging and communicating with creative/content and media agencies for timely delivery of the content required for the marketing campaigns

Requirements

  • An experience with minimum 2 years in content writing and creation
  • A diverse experience in both a creative agency as well as on a brand, preferably consumer / lifestyle / travel & hospitality
  • Master's degree in English / Journalism / Communication / PR or related field. MBA in Marketing a plus
  • Experience in creating compelling messages for different target demographics
  • Understanding of SEO best practices
  • Ability to thrive in a dynamic and fast-paced environment, drive change, and collaborate effectively with a variety of individuals and organizations
  • Superior analytical skills that include the ability to see micro as well as the macro picture

Assistant Manager/Mgr - Search Engine Optimization (SEO/SEM)

Location: Gurgaon
Openings: 01

Position Objective

  • Designing and executing the strategy for SEO while working in close cooperation with Development Team, Social Media and Adwords Manager

This would typically entail

  • On-page Optimization, Site Structure Analysis, Competition Analysis, Keyword Research- Keyword Finalization, Keyword Density Analysis and Placement. Existing Web Content Optimization, HTML Validation- Creation of XML Site map, Keyword Difficulty
  • Content Development Check, Brief Keyword Competition Review- Tags, Anchor Text
  • Off-page Optimization- Directory Submission, Article submission, Press Release Submission, Link building, Social Media Optimization
  • To assist SEM team in optimizing keywords portfolio through testing with ad copy, landing pages, bidding strategies, negative keywording,etc.- Track, report, and analyze PPC initiatives and campaigns
  • Solid understanding of performance marketing, conversion, and online customer acquisition- In-depth experience with website analytics tools (e.g. Google Analytics etc.)-Proven experience with HTML/CSS, basic server functions, advanced website techniques (AJAX, Flash, HTML 5), website technologies such as platforms and CMSes
  • SEO Copywriting and Copy-editing & Experience with bid management tools
  • Experience with A/B and multivariate experiments- Identifying viral, digital word-of-mouth marketing opportunities with goal of driving traffic and creating brand awareness for BookMyForex.com and affiliate websites
  • Blogger outreach for guest blogging- Managing in-house and outsourced teams and activities, tracking and monitoring their performance

Requirements

  • Proven experience of 4-5 years as SEO Manager or similar role
  • Knowledge of standard and current SEO practices
  • Knowledge of HTML/CSS
  • Experience with SEO reporting
  • Familiarity with SEO tools (e.g. Conductor, Screaming Frog, MOZ) and web analytics tools (e.g. Google Analytics, WebTrends)
  • Excellent communication skills
  • Strong organizational and leadership skills
  • Analytical mindset with numerical aptitude
  • Bachelor's degree in Marketing, Business administration or related field

Customer Management Executive

Location: Gurgaon
Openings: 04

Job Description

  • Team Management, Task allocation & Process Improvement.
  • Training & team Development.
  • Adherence of TAT & leave management.
  • To control unclaimed transactions such as updating Fresh rate breakup to customers as well channel partners on time.
  • To handle customer escalation such as timely Payment by customer, card load, mode of payment & on time delivery.
  • To handle vendor escalations such as changing channel partner and executing transaction with priority and smoothly , payment confirmation & providing relevant documents on time to channel partner.
  • To manage order tracking escalation and maintaining escalation sheet.
  • To minimize cancellation.
  • Achieving month end target.
  • Dealing with channel partner.
  • Customer retention & satisfaction.
  • Co-ordinate with different departments.

Content Marketer Writer

Location: Gurgaon
Openings: 01

Position Objective

  • Do you have passion towards Content Marketing and Content Creation? Are you always curious and try to find content in internet which you think can be written better ? Does it excites you to write on how people can save money for their international trips, get deals and discover hacks? We are looking to hire Content Marketer Writer to be part of our fast paced but systematic growth story. As the Creative Marketer and Content creator you will be responsible for planning and delivering clutter-breaking content required for the various brand marketing campaigns, and more. Leading the process of content creation including copywriting, responsible for high quality creative content with the objective of driving high brand awareness, recall and engagement. This role reports into the Marketing Head at BookMyForex.com

On a day to day basis, you will be working on:

  • Mapping out BookMyForex content strategy, in line with the marketing objectives - both short term and long term
  • Planning and executing the calendars for regular content on social media, and strategic content to support various campaigns
  • Plan to write content related to blogs, articles, publications, infographics etc
  • Plan to grow our reach to end audiences and improve engagement/conversion across channels (social, email, blog, live events)
  • Institute processes to optimize content (SEO) and track results
  • Ensuring consistency in content in terms of style, tone of voice and optimized for user experience across all content channels including online and offline media
  • Leveraging market data to develop content themes / topics and including the same in the content calendars
  • Engaging and communicating with creative/content and media agencies for timely delivery of the content required for the marketing campaigns

Requirements

  • An experience with minimum 2 years in content writing and creation
  • A diverse experience in both a creative agency as well as on a brand, preferably consumer / lifestyle / travel & hospitality
  • Master's degree in English / Journalism / Communication / PR or related field. MBA in Marketing a plus
  • Experience in creating compelling messages for different target demographics
  • Understanding of SEO best practices
  • Ability to thrive in a dynamic and fast-paced environment, drive change, and collaborate effectively with a variety of individuals and organizations
  • Superior analytical skills that include the ability to see micro as well as the macro picture

Assistant Manager/Mgr - Search Engine Optimization (SEO/SEM)

Location: Gurgaon
Openings: 01

Position Objective

  • Designing and executing the strategy for SEO while working in close cooperation with Development Team, Social Media and Adwords Manager

This would typically entail

  • On-page Optimization, Site Structure Analysis, Competition Analysis, Keyword Research- Keyword Finalization, Keyword Density Analysis and Placement. Existing Web Content Optimization, HTML Validation- Creation of XML Site map, Keyword Difficulty
  • Content Development Check, Brief Keyword Competition Review- Tags, Anchor Text
  • Off-page Optimization- Directory Submission, Article submission, Press Release Submission, Link building, Social Media Optimization
  • To assist SEM team in optimizing keywords portfolio through testing with ad copy, landing pages, bidding strategies, negative keywording,etc.- Track, report, and analyze PPC initiatives and campaigns
  • Solid understanding of performance marketing, conversion, and online customer acquisition- In-depth experience with website analytics tools (e.g. Google Analytics etc.)-Proven experience with HTML/CSS, basic server functions, advanced website techniques (AJAX, Flash, HTML 5), website technologies such as platforms and CMSes
  • SEO Copywriting and Copy-editing & Experience with bid management tools
  • Experience with A/B and multivariate experiments- Identifying viral, digital word-of-mouth marketing opportunities with goal of driving traffic and creating brand awareness for BookMyForex.com and affiliate websites
  • Blogger outreach for guest blogging- Managing in-house and outsourced teams and activities, tracking and monitoring their performance

Requirements

  • Proven experience of 4-5 years as SEO Manager or similar role
  • Knowledge of standard and current SEO practices
  • Knowledge of HTML/CSS
  • Experience with SEO reporting
  • Familiarity with SEO tools (e.g. Conductor, Screaming Frog, MOZ) and web analytics tools (e.g. Google Analytics, WebTrends)
  • Excellent communication skills
  • Strong organizational and leadership skills
  • Analytical mindset with numerical aptitude
  • Bachelor's degree in Marketing, Business administration or related field

Customer Management Executive

Location: Gurgaon
Openings: 04

Job Description

  • Team Management, Task allocation & Process Improvement.
  • Training & team Development.
  • Adherence of TAT & leave management.
  • To control unclaimed transactions such as updating Fresh rate breakup to customers as well channel partners on time.
  • To handle customer escalation such as timely Payment by customer, card load, mode of payment & on time delivery.
  • To handle vendor escalations such as changing channel partner and executing transaction with priority and smoothly , payment confirmation & providing relevant documents on time to channel partner.
  • To manage order tracking escalation and maintaining escalation sheet.
  • To minimize cancellation.
  • Achieving month end target.
  • Dealing with channel partner.
  • Customer retention & satisfaction.
  • Co-ordinate with different departments.

No Openings

Inside Sales Consultant

Location: Gurgaon
Openings: 10

Job Description

  • Handling customers that visit our website - www.bookmyforex.com through callbacks/chats/order confirmation/calls & explaining them about foreign exchange products.
  • Handling incoming & making outgoing calls.
  • Assist customers seeking foreign exchange/remittances throughout the transaction in coordination with BookMyForex Branches or partnering banks – HDFC bank & Axis Bank
  • Customer relationship management.
  • Maintaining data and generating reports.
  • Other related day-to-day activities.

Desired Skills

  • Experience in handling customers
  • Computer literate (knowledge of MS Office & Excel)
  • Convincing Skills with good communication
  • Candidate either from Gurgaon else ready to relocate

Benefits

  • Incentives upto 10k/ Minimum annual incentive 24k
  • Shuttle service to and fro from Huda to Office (Outside Gurgaon)
  • Office timings: Rotational Shifts: 08:00-05:00/9:30-6:30/11:00-8:00
  • Fixed Sundays Off, 1 Sat off every month, Saturdays working hours 9:30 to 4pm.